SMS Terms
Privacy Policy for Text Messaging Clients
Imagine Surfaces LLC
Effective Date: 01/01/2022
Imagine Surfaces LLC ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when you communicate with us via text messages. By interacting with Imagine Surfaces LLC through text messaging, you agree to the terms outlined below.
- Information We Collect
When you communicate with us via text messaging, we may collect the following information:
- Your name
- Your phone number
- Details of your inquiries, requests, or communications
- How We Use Your Information
We use the information collected via text messaging for the following purposes:
- To respond to your inquiries or requests
- To provide updates on your orders, appointments, or services
- To share promotional offers, company updates, or events (with your consent)
- To improve our customer service and communication
- Consent
By texting us at 443-598-2992, you consent to receive text messages related to our products, services, and updates. If you wish to stop receiving messages, you can reply with "STOP" at any time to opt out.
- Sharing of Information
We do not sell, rent, or share your information with third parties, except as required to:
- Fulfill your requests or provide services
- Comply with legal obligations or government requests
- Data Security
We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse. However, no method of communication is entirely secure, and we cannot guarantee complete security of your data.
- Your Rights
You have the right to:
- Opt-out of receiving text messages at any time by replying "STOP"
- Request access to the information we have about you
- Request corrections to or deletion of your information
To exercise these rights, please contact us at 443-598-2992.
- Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be effective when posted, and the "Effective Date" will be updated accordingly.
- Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
Imagine Surfaces LLC
Phone: 443-598-2992
Email: info@imaginesurfaces.com
This Privacy Policy is compliant with applicable laws and regulations and is designed to build trust and transparency with our clients.